Certi AL is an approved certification body by Friend of the sea (www.friendofthesea.org) for inspection on FOS standarts. For more information please click here:
https://friendofthesea.org/find-certification-bodies/
Certi AL is an accredited certification body for Friend of the sea (www.friendofthesea.org) for inspection on FOS standarts by ACCREDIA (Italian accreditation body). The accreditation number is 02236.
For more information please click here:
To verify your company certificate please contact: info@certi-al.com
If you want to be certified please fill this form and send to us: Click here to download the PDF file!
If you have any complaint ore appeal please write to info@certi-al.com.
The official reception channel for any kind of claim is the address info@certi-al.com.
Certi AL personnel receiving contact from any parties interested in submitting a claim will address the claimant to use the official channel and submit the claim via e-mail to info@certi-al.com, in order to allow the claim management process to be correctly commenced.
Other communication channels, such as customer interface person coordinates, reference e-mails, commercial or project meetings, telephone calls, faxes, letters, other means, would not lead to the official recognition of the claim. Any claimant using those non-recognised channels will be addressed to the official reception channel for the claim submission.
The claim is analysed by the relevant Certi AL office and within 10 working days from its registration.
Appeals against decisions taken by Certi AL concerning the non-issuance, suspension or withdrawal of certification or other reason are collected and filed by Certi AL office in contact with the client, that will provide written receipt confirmation to the appellant.
For more information regarding certification scheme, evaluation procedure, rules and procedure of issuing, maintenance, extension or reduce of the scope, suspension, revocation or deny of certification, tariffs of certification, use of the mark and treatment of complaint and appeals, please contact the office info@certi-al.com.
